The OptIn Subscription are not stored

New subscriber emails can be sent to an external email platform for follow-up on newsletter campaigns. If your subscribers are not stored in your list, this may be caused by a few things:

  • Double-check your Opt-In credentials for the desired email platform destination (UAP Dashboard -> Magic Features -> Opt-in Settings).
  • Check your destination list for restricted conditions, such as required fields (should be off).
  • Check your destination list for a double opt-in requirement (should be off).
  • Check if the Opt-In Subscription is enabled and properly set in the Register Form settings.

We recommend that you first try to create a fresh new list on the email platform of your choice, but with no additional options attached.

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