Is it UMP a Multilingual environment?

UMP system does not provide a bilingual environment but it can be translated into any language. For a such approach, you may need a proper multilingual script that will be able to manage translations of input/textarea fields.

Social Login Error

If a such error shows up when Social Login is used: Check your PHP version and be sure that is at least 5.4+ and also see how it works when you deactivate all the other scripts (plugins and themes).

How to Complete Bank Transfer payment

If you want to complete a payment process which was handled via Bank Transfer, you just have to go to Orders and there you will find an “Add New” link for each user order to add a new transaction manually. Once that, the Order will be set Completed and the […]

How to remove the Password field

Yo can disable that field from Custom Fields section once the “RegisterLite” module is enabled via Extensions section. On this case the password will be generated and sent via Email, so be sure that all notifications are properly set.

Different time shows for Orders and Levels

If different time shows up for orders or levels it means that the date of the server on which your website is installed on or/and the DataBase server is on a different Time Zone and needs to be changed. We recommend to get in touch with your hosting provider for a such change.

Can not activate the License

If you’re not able to activate the license based on your <<Purchase Code>> check if  cURL is enabled and properly set on your server. Also, be sure that your server is able to connect to other servers, such Envato API, and no denied permissions are provided.

Levels Colors explanation

Green – means Level is on “Active” status and user can use it to get access on restricted content Red – mean Level is on “Hold/Expired” status and this status may shows when the Level was just achieved but not activated until a payment confirmation arrives or have been Expired […]