If you’ve received an Update notification and you want to update the plugin on the last version first you need to download the latest uploaded file from your CodeCanyon account: Go to: http://codecanyon.net/downloads The safest way to update the Plugin to a new version is via FTP Upload. Just download […]
Into your Restore tab you will find snapshots box for all your backups stored on Destinations. A “Download” button is available. Once is accessed the backup file will be prepared for downloading from your Destinations. Depends where is stored, the backup zip file may needs to be copied first on […]
If something is not working into your Backup/Migration process have a closer look over Logs tab or/and over Debug Logs and check the System tab to identify what it may be the cause. How to use Debug Logs can be found on: How to use Debug Logs
System values are provided by Server side and it may be accurate or not based on Server permissions for investigate those values. Also, based on previous tests and estimations there are displayed specific warnings because some settings MAY affect the backup process. Still, those values and warnings are informative and […]
This Logs Message means that the backup process was completed but the backup file wasn’t sent to selected Destination. First, you should have a closer look over the Debug Logs: https://help.wpindeed.com/superbackup/knowledge-base/use-debug-logs/ Check your Destination settings or switch to another one for testing purpose
That means the Cron jobs are not active on your server/hosting. Crons are used by many plugins and WordPress itself for updates and other stuff. So, is mandatory to have the cron active there. Get in touch with your hosting provider and ask him to activate Cron on your Server.