Where can I see the filters and hooks?

If you want to see all of the filters and hooks available in Ultimate Membership Pro, in order to use them for development purposes, know that they are available in the plugin by going to {your-site}/wp-admin/admin.php?page=ihc_manage&tab=hooks, replacing {your-site} with your actual domain name.

Change default currency

The default currency that the UMP system comes with can be changed from the plugin settings. Simply go to the UMP Dashboard > General Options > Payment Settings and change Default System Currency, all of the available currencies that the plugin supports can be seen in the list.

Prevent spam registrations

In order to prevent spam users, bots, and users with unusual emails from registering in Ultimate Membership Pro we can suggest the following measures: Use Double Email Verification, spam users will usually be unable to verify their registration since the emails are fake, and you can set it so they will […]

Add coupon field to Register Form

If you noticed that the coupon field is missing from the Registration Form during the sign-up process, it is most likely that it is not activated yet. In order to do this, you need to go to the Ultimate Membership Pro dashboard > Showcases > Checkout Page, and check the […]

Change sender email address

In order to change the sender’s email address, you are going to need to go to the Ultimate Membership Pro Dashboard > General Options > Notifications Settings. Under Sender Details, you can customize the sender’s email and name.

User cancelled payment, still has access to content?

If a user has registered but canceled the process right before setting up payment, the user does not have access to paid content. They are however registered as a subscriber. In fact, here’s a breakdown of exactly everything that happens behind the scenes: Signup Phase: Upon signup, the user completes […]

Known Compatibility Issues

If you have installed our plugin and it’s not behaving as expected, this can be due to a number of reasons including some known compatibility issues with third-party plugins. To help troubleshoot, we recommend taking the following steps: Deactivate Jetpack as it may cause some issues. Deactivate any third-party login [...]

Notifications do not work, please help!

The plugin comes with a few example notifications, but due to the vast number of different scenarios, it was impossible to include them all by default. We recommend creating notifications catered to your specific needs by using one of the examples as a template. If your notifications are not sent, [...]