If you have installed our plugin and it’s not behaving as expected, this can be due to a number of reasons including some known compatibility issues with third-party plugins.
To help troubleshoot, we recommend taking the following steps:
- Deactivate Jetpack as it may cause some issues.
- Deactivate any third-party login plugin where the captcha functionality may cause conflicts.
- Deactivate any other third-party plugins, not specifically advertised as compatible¹.
- A2 Optimized WP doesn’t let you log in using the front-end form.
- Zoho Campaign Plugin affects the register form style and VC elements.
If you’re still experiencing any issues after attempting all of the above, please get in touch with us so we can look into it.
Due to the incredibly large offering of WordPress plugins, it’s nearly impossible to guarantee compatibility with all of them. That being said, we haven’t received many reports about compatibility issues.
Customers have also reported the following free plugins that have affected the UMP workflow: Bakery Custom Post Types, Contact Form 7 – Stripe Extension, WP Maintenance.
